Frequently Asked Questions.

Pilbeam Services is an online trading platform that gives you access to forex, stocks, commodities, indices and cryptocurrencies from one account, on web, desktop and mobile.

You can trade forex, stocks, commodities, indices and cryptocurrencies. Combining different markets lets you build a portfolio that matches your goals and how much risk you are comfortable with.

Available instruments can vary by account type and by the country you live in.

Select Open Account, choose an account type and complete the registration form.

Next, verify your identity by uploading your documents in the client portal — you can do this straight away or come back to it later. Once you are verified, fund your account and you are ready to trade.

Yes. Register as usual using the details of the authorised representative who will act for your company.

After registering, upload your company documents in the client portal, such as the Certificate of Incorporation and Articles of Association.

Yes. You can hold up to five trading accounts and add new ones at any time from the client portal. Separate accounts make it easier to keep different strategies apart.

You can open a trading account in USD, EUR, GBP, AUD, CHF, JPY, PLN or ZAR.

Choose the currency you will deposit and withdraw in to avoid conversion fees. If you move funds between accounts in different currencies, the current conversion rate applies.

Premium accounts are for clients with larger balances — typically [AMOUNT] or equivalent — or who trade high volumes. Benefits can include free VPS hosting and reduced spreads or commissions.

Yes. Swap-free accounts are available for clients who cannot pay or receive overnight interest for religious reasons. An administration fee may apply to positions held open beyond a set number of days.

To request one, email support@pilbeamservices.com and our team will set it up with you.

Our support team is available 24 hours a day, 5 days a week by live chat, email and phone.

Log in to the client portal and choose Deposit or Withdraw. Withdrawals are returned to the original payment method where possible, and processing times are shown before you confirm.

No. We only accept deposits through the secure client portal. We will never ask you to send funds through WhatsApp, Telegram or any other messaging app, or to a personal bank account or crypto wallet.

If anyone does, do not send money — contact us straight away.