Withdrawal Policy
Eligibility for Withdrawals
- Customers must complete the required verification procedures, including submitting a valid ID and proof of address, as per the Company’s requirements.
Processing Time
- Withdrawal requests are typically processed within 5 business days from the date of submission.
- Processing times may vary depending on factors such as account status, withdrawal amount, and payment method.
Conditions for Approval
- All outstanding balances must be settled before a withdrawal can be approved.
- If outstanding balances are not cleared, the withdrawal request will be canceled.
Third-Party Withdrawals
- Withdrawals are only permitted to accounts with the same name as the trading account holder.
- For security reasons, withdrawals by third parties are strictly prohibited.
Compliance with Anti-Money Laundering (AML) Policy
In accordance with AML regulations, Pilbeam Services may request additional documentation or information for larger withdrawal amounts or specific cases.
Management and Other Fees
If withdrawing more than 20% of profits or closing your account, you must pay management fees, swap fees, or liquidity provider fees to complete the process.
These fees must be paid in advance, as account segregation does not permit deductions.
Binding Agreement
Policy Updates
Please note that this withdrawal policy is subject to change and may be updated periodically based on internal policies. We encourage our customers to review the policy regularly and contact our support team for any questions regarding the withdrawal process.
By adhering to these guidelines, Pilbeam Services ensures a safe and compliant environment for its customers, enabling smooth and timely fund withdrawals.